My passport ultra metal edition user manual western digital. I get the message attach a supported wd drive for both the wd drive utilities and wd security apps. While updating wd drive utilities for mac version 2. Drive manufacturers dont supply mac versions of their drive utilities. Wd security download 2020 latest for windows 10, 8, 7. This download was checked by our builtin antivirus and was rated as virus free.
Can somebody help me, i have formatted a wd my passport ultra 2 tb and saved all the files before erasing them which came with the drive. Hello there, the 2 units that do not show up on the wd security or wd drive utilities, apparently do not have this software on the download section and this is why they do not show up on the software, try to check if you are able to go to drive settings on the smartware software and see if you can setup the password and diagnose the drive since this software was not available at the time this. Doubleclick the drive finder listing or desktop icon, and then doubleclick the dmg file on the screen that displays. Also, the wd smartware app does not list the wd drive. Wd drive utilities lets you configure, manage, and diagnose your western digital external drives. Both the windows and mac versions of the drive come with assorted utilities for their respective operating systems, but if you reformat your drive, you can download the utilities for the right os from the wd website. This installer wd drive utilities and wd security, are contained. I had a wd mac edition drive that was indeed formatted for mac but would not behave like any mac drive id ever used. Wd security and wd drive utilities software for mac warranty. Once installed, this software will give you a link to install other software applications such as wd security, wd utilities and wd backup. The process known as wd drive utilities helper belongs to software wd drive utilities by western digital technologies. The other day, my wife 6 months old pc data drive died just totally disappeared from my computer. Wd drive utilities by western digital technologies.
Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. For the latest wd product information and news, visit our website at. The wd backup software is compatible with the following operating systems. Your my passport edge for mac drive and the wd security and wd drive utilities software are compatible with the following operating systems. Wd security by western digital technologies should i. Restoring the wd software and disk image after you have reformatted your my passport drive for use on mac computers, go to. Operating system compatibility your my book drive and the wd drive utilities and wd security software are compatible with the following operating systems. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. The my book duo comes bundled with software that creates secure local, cloud and systemlevel backups for a complete data. Anyways, looking for a new backup drive, i researched the wd and this was a clear winner in my opinion.
Windows vista windows 7 windows 8 windows 10 windows vista64 windows 7 64 windows 8 64 windows 10 64. The wd my book duo is the newest addition to the companys easytouse family of desktop storage solutions for both the home and office, which is comprised of two wd red drives which are optimized for small raid environments, hardwarelevel raid, and usb 3. Wd discovery is an application which lets users quickly find western digital drives that are connected to routers, nas devices, and other types of network equipment. Theres a tiny activity led next to the port, which you cant even see. Wd my passport 4tb portable drive hardware secrets. There are also links to trial versions of other software. Wd drive utilities, wd security, or wd smartware software installed, you can use the wd drive unlock utility to unlock the drive there. Preloaded on the drive is the installer of the wd discovery software. Wd drive utilities, security, and discorery not finding. If it works correctly, discard the old version of wd drive utilities.
My passport ultra portable hard drive, with the wd backup, wd security, wd drive utilities, and wd quick view software usb 3. Aboutsee the installed software version, check for software updates, and. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Downloads download software and updates for your wd product at.
Your my passport for mac drive and the wd drive utilities and wd security software are. Wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd usb and firewire enabled external hard drives. You can use either of them with mac but it will require a simple reformat of the drive. The wd drive utility lets you reformat, diagnose the drive condition, and manage. That was the reason for my proprietary formatting comment to the op. I do see the drive and am able to write to it via windows 7 file explorer. I made sure that all of the applications are the latest versions as downloaded from the wd site for each product. Wd security is useful if you have western digital drives and want to add password protection to them. Wd drive utilities macos catalina support wd software. Connected with time machine have a 2017 imac and off it went. As shown in figure 1, your my passport for mac drive kit includes the following.
The wd smartware pro software is compatible with the following operating. Wd drive utilities update for mac new version is blank on high. To transfer your videos, photos, or music, you can use a 2. Western digital managed to pack the same capacity into the my passport ultra using a single drive that requires less logic in the data path. Operating system compatibility your my passport drive and the wd security and wd drive utilities software are compatible with the following operating systems. Restoring the wd software after you have reformatted your my passport drive for use on mac computers, go to. This worked for me and i hope it solves the installation problem for you. Product firmware product if your product is not listed above, please visit the product page. The third leg the my passport ultra stands on is the. Wd discovery will install or update existing versions of wd drive utilities to the version included with wd discovery existing installations of wd software supported by wd discovery will prompt the user that a new version is available through the wd discovery environment installing wd discovery on a mac 1. Wd gave the my passport a design that would pair well with modern apple computers, with a textured aluminum finished along the sides and bottom.
My passport ultra metal edition portable hard drive, with the wd backup, wd security, wd drive utilities, and wd quick view software usb 3. Hi all, i would like to share with you a solution that i found to an issue i had with wd discovery, wd drive utilties, and wd security not detecting any of my wd drives my book, my passporti own 4. The wd element and the wd my passport are ideal for transferring and storing photos, videos. It includes wd discovery, wd backup, wd security and wd drive utilities. Wds tools are called data lifeguard, they only come in windows or dos versions. Western digital my passport user manual pdf download. The most popular versions of the wd drive utilities 1.
Wd smartware, wd security, and wd drive utilities software included on the drive optional accessories for information about optional accessories for wd products, visit. The wd drive unlock utility is on a virtual cd drive that appears in your computers file management utility display. Wd discovery tool can save you time because it lets you set filters so that you can quickly find your wd storage devices on a connected network. Wd has gone with a oldfashioned but widely used microusb 3.
I use time machine for backups with this drive and i have not explored the included software. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Meanwhile, it ignores other hard drives on the network that are not wd drives. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Wd discovery download 2020 latest for windows 10, 8, 7. Wd drive utilities, security, and discorery not finding drives. About your wd drive 3 optional accessories for information about optional accesso ries for wd products, visit. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can all be signs of a failing hard drive. This installer wd drive utilities and wd security, are contained within the wd. Wd security lets you set password protection and hardware encryption and protect your files from unauthorized use or access. This installer wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd usb and firewire enabled external hard drives under macintosh computers. Stay up to date with latest software releases, news, software discounts, deals and more.